Privacy Policy

SRV Arogya Healthcare ("we", "our", "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website or contact us.

1. Information We Collect

We may collect the following types of information:

• Contact details — name, organization, email address, phone number and location when you submit an enquiry, request a demo or subscribe to updates.
• Enquiry details — the content of your message and the type of enquiry you submit.
• Technical information — browser type, device information, IP address and pages visited, collected through analytics tools such as Google Analytics.
• Cookies — small files stored on your device to improve your browsing experience, as described in our Cookie Policy.

2. How We Use Your Information

• To respond to your enquiries, quotations and demonstration requests.
• To provide product information and support.
• To process partnership and distributor enquiries.
• To send newsletters and updates you have subscribed to.
• To improve our website, products and services.
• To comply with applicable legal and regulatory obligations.

3. Legal Basis for Processing

We process personal information based on your consent (for example, when you submit an enquiry), our legitimate business interests (such as responding to enquiries and improving our services) and legal obligations.

4. Information Sharing

We do not sell your personal information. We may share information only as necessary:

• With trusted service providers who assist us in operating our website (e.g., hosting, analytics and email services).
• With medical-device manufacturers or partners, where necessary to respond to a specific product enquiry.
• Where required by law, regulation or legal process.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on applicable law, you may have the right to access, correct, update or delete your personal information, object to or restrict processing, and request a copy of the data we hold. To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies.

9. Children's Privacy

Our website is intended for healthcare professionals and organizations. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Email: info@srv-arogya.in
• Phone: +91 90000 00000
• Location: Khammam, Telangana, India